I partner with organisations to assess gaps, strengthen policy, and support leadership to implement clear, accountable approaches to LGBTIQA+ inclusion — improving culture, reducing risk, and delivering measurable organisational outcomes.
In most organisations, there's a genuine commitment to inclusion. But across policy, leadership, and day-to-day practice, gaps often emerge between what's written, what's expected, and what people actually experience.
Many organisations have inclusion policies in place, but they're often too high-level, outdated, or not designed for real situations. When an issue arises, people aren't always sure what to do.
Managers are often the first point of contact for disclosure, transition, or discrimination. Without clear guidance and capability, responses can be inconsistent - even when intentions are good.
Legal compliance is a baseline — not a guarantee of a workplace where people feel safe, respected, and supported to be themselves.
When commitments are visible externally but not reflected in everyday practice, trust erodes — particularly for LGBTIQA+ employees.
Organisations don't always have consistent processes for handling concerns or supporting staff. That can leave both employees and leaders unsure of what should happen next.
Something as simple as correct pronouns or respectful language can be handled very differently across the organisation. That inconsistency creates confusion and, at times, avoidable harm.
"These challenges are common. They're also solveable — with the right combination of clear policy, capable leadership, real accountability, and practical organisation-wide approaches."
Every organisation starts from a different place. This work is tailored to your current context, challenges, and priorities — with a focus on clear, achievable improvement.
A structured review of your digital presence, policies, forms, systems, and internal processes, alongside a practical assessment of how inclusion shows up across teams. The goal is clarity: identifying gaps, risks, and opportunities for improvement.
Targeted surveys and analysis to understand how inclusive individuals feel in their day-to-day work, and how inclusive the organisation is perceived and experienced more broadly. You receive a clear breakdown of findings, alongside practical, prioritised actions and a way to measure progress over time.
Targeted LGBTIQA+ inclusion training — live and recorded — designed for real workplace scenarios, not generic awareness. As a qualified trainer with lived experience, the focus is on giving people the confidence, comfort and clarity to respond appropriately in practice.
Connect with the communities you're seeking to support. I help organisations identify relevant LGBTIQA+ organisations, establish meaningful connections, and develop a clear, appropriate approach to engagement — beyond one-off or symbolic involvement.
Turn intent into structured, accountable action. Advisory group support, inclusion action planning, and 90-day implementation cycles — with clear progress and accountability built in.
More than a decade of experience in LGBTIQA+ inclusion, combining policy, advisory, and training expertise with lived experience and cross-sector insight.
I work with organisations that are serious about improving how LGBTIQA+ inclusion shows up in practice — not just in policy or intent. My background spans public policy, organisational development, and facilitation across corporate, government, NFP and community settings. I understand how inclusion work intersects with risk, compliance, leadership capability, and day-to-day operational realities.
As an LGBTIQA+ professional, I also bring lived experience to this work — not as a substitute for expertise, but as something that sharpens how I approach it. I'm able to ask the right questions, work with nuance, and support organisations through issues that are often complex, sensitive, and high-stakes.
"My focus is always on practical, organisation-facing outcomes. That means clear policy, confident leadership, and systems that support consistent, accountable action — not one-off initiatives or tokenistic gestures."
If these challenges sound familiar, this work will be relevant — and worth exploring further.
Responsible for policy, employee experience, and organisational risk.
Wanting clearer direction on LGBTIQA+ inclusion with confidence and comfort.
Navigating complex environments and diverse stakeholder needs.
Looking to align practice with stated commitments.
If this reflects where your organisation is now, this is the kind of work I can support — in a way that is practical, considered, and aligned to your context.
This work is structured, but not rigid. We start by understanding your organisation, then focus on what will make the most difference — in a way that's practical, manageable, and aligned to your organisation's reality.
A focused discussion about your organisation, your current approach, and what's prompting this work now. We clarify priorities and identify any immediate risks or concerns.
We gather a clearer picture of what's happening in practice through an inclusion audit, a staff pulse survey, or a targeted review. The aim is to move beyond assumptions and understand where gaps, inconsistencies, or risks sit.
Based on findings, we agree on a clear, prioritised plan — involving policy and process updates, leadership support, training, or broader organisational work — always focused on what's realistic, relevant and achievable.
Work is delivered in focused stages, with an emphasis on practical application — involves LGBTIQA+ inclusion training, advisory support, governance structures, or implementation of an action plan with clear progress and accountability built in.
Inclusee, a national NFP reducing social isolation for older Australians, recognised a gap between its mission of belonging and how inclusion was consistently experienced. We designed and delivered a 12-month program combining an inclusion audit, tailored training, and structured implementation in 90-day cycles.
A Melbourne-based family law firm recognised that small details — language, assumptions, how questions are asked — significantly impact client experience. We delivered targeted training focused on real client interactions and the broader context of LGBTIQA+ experiences.
A specialist migration agency supporting many LGBTIQA+ individuals and couples recognised that genuine inclusion requires more than goodwill. Training focused on communication, client experience, and the specific barriers LGBTIQA+ people face in legal and administrative systems.
A marriage celebrant wanted to move beyond adapting traditional ceremonies to creating options designed specifically for LGBTIQA+ couples. Training focused on how language, assumptions, and ceremony design impact client experience.
Bronte's approach demonstrates innovation by combining evidence-based learning design with practical strategies tailored to our unique organisational context. The program was not a generic inclusion workshop — it was a transformative learning experience that embedded inclusion into our governance, recruitment, and engagement frameworks.
What sets Bronte apart is the clear return on investment delivered through measurable outcomes. Since implementing Bronte's program, Inclusee has seen tangible improvements in staff capability, staff satisfaction, and stakeholder engagement. These outcomes were tracked and reported, ensuring that inclusion was not just aspirational but a strategic priority with demonstrable impact.
The program's sustainability is evident in the way it has become part of our organisational DNA. Bronte equipped our leaders and teams with tools and confidence to maintain inclusive practices long after the initial training. This enduring change has strengthened our culture and positioned Inclusee as a leader in inclusive service delivery.
On a personal level, Bronte's work has influenced my leadership approach profoundly. It challenged me to embed inclusion as a measurable organisational goal, ensuring that every decision reflects our commitment to diversity. This alignment with our strategic objectives underscores the depth and relevance of Bronte's contribution. Bronte exemplifies excellence in learning and development.
"The result is a more consistent, credible, and practical approach to LGBTIQA+ inclusion — one that works in real organisational settings, not just in theory."
Both. Some organisations come with a specific question or issue and need a focused piece of work. Others are looking for a more structured, longer-term approach. We can start small and build from there if needed. Or, if you're ready, we can begin to plan a more comprehensive piece around a longer engagement.
Yes. I regularly review policies, forms, and internal processes to identify gaps, inconsistencies, or areas that may create risk. The focus is on making these documents more practical, relevant, and aligned with how your organisation actually operates.
Both. Training is often one part of the work, particularly where staff or leaders need more confidence and capability. I also provide advisory support across policy, leadership, and organisational practice.
Yes. Conversations and engagement details are treated as confidential. I understand that many organisations are working through sensitive or complex issues, and that requires a level of trust and discretion.
Yes. The work is always shaped around your organisation — including your size, structure, sector, and current level of maturity. There's no fixed package that needs to be followed.
Both. I work with organisations across Australia and can deliver support remotely or in person, depending on what works best for your team and the type of work being undertaken.
The first conversation is focused on understanding your organisation - what's prompting the work, what's currently in place, and where the main challenges or risks sit. From there, I'll outline what a practical next step could look like. It's a straightforward, structured discussion - not a sales pitch.
Costs vary depending on the scope of work - whether it's a focused piece (such as a policy review or training session) or a broader, staged engagement. After an initial conversation, I'll provide a clear outline of options and associated costs so you can make an informed decision. The aim is to ensure the work is proportionate, practical, and aligned to what you actually need.
Not always. This work is best suited to organisations that are open to taking a considered, practical approach to LGBTIQA+ inclusion - including reviewing current practice and making changes where needed. If you're looking for a one-off session to meet a requirement, or something purely symbolic, this may not be the right fit.
Whether you need policy review, strategic guidance, leadership support, or culture-focused intervention, an initial conversation can help identify the right next step.